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FREQUENTLY ASKED QUESTIONS
Do We Sell Any Fakes or Replicas?
At Dallas Designer Handbags, we uphold the highest standards of reliability and excellence. We take pride in providing fully pre-authenticated items. All of our items have been pre-authenticated through trusted third-party authentication companies. We understand the importance of transparency and trust when it comes to luxury items, which is why we offer a money-back guarantee in the unlikely event that an item is discovered to be fake. When you shop with us, you can have full assurance that every product you purchase is authentic and of the highest caliber.
Where Can I See Testimonials About Your Services and Products?
We are committed to providing our esteemed customers with the best luxury items and services in the industry. Our dedication to excellence is reflected in the numerous 5-star reviews we have received. We invite you to read through the testimonials posted on our eBay store, where we have achieved Top-Rated Seller status and garnered over 4,000 raving reviews from satisfied clients. Our outstanding reputation is a testament to our ongoing commitment to delivering an unmatched shopping experience.
Are the Images Shown on Your Website of the Actual Items?
We take great care to ensure that every item we sell is accompanied by detailed and accurate pictures. Our photographs highlight the distinctive features and condition of each item, enabling our customers to make informed purchasing decisions. It's important to note that used items may exhibit signs of wear and tear that may not be fully visible in the pictures. However, our team of professionals provides thorough descriptions of each item's condition, allowing our customers to shop with complete confidence. You can trust that every item you purchase from Dallas Designer Handbags has been carefully examined and is accurately represented.
Do You Have an Outlet?
We invite our discerning clientele to visit our exclusive outlet located in the heart of Frisco, Texas. Here, you'll have the opportunity to view our exceptional selection of luxury handbags and accessories in person.
Location: 3333 Preston Rd Suite 105, Frisco, TX 75034
Business Hours:
Monday - Saturday: 10:00 AM to 6:00 PM
Sunday: Closed
Do I Have to Pay Sales Tax?
Please note that, in accordance with local and state laws, sales tax is only collected for orders delivered within Texas. Our team ensures that all required taxes are calculated fairly and transparently, providing you with complete confidence in your transactions.
Which Payment Methods Do You Accept?
To ensure a smooth checkout process, we offer our customers a range of safe and convenient payment options. We accept payments made through trusted services such as:
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Please rest assured that we take additional security measures to protect the privacy of our customers' financial information. For orders paid with a credit card, we only ship to the billing address to prevent fraud. If you have any questions or concerns about payment options, our customer service team is ready to assist you.
When Will My Order Be Shipped?
We take pride in providing timely and efficient shipping services to our clients. We typically ship items within 1 business day of receiving your order because we understand the excitement that comes with receiving a new designer handbag.
How Will My Order Be Shipped?
At Dallas Designer Handbags, we prioritize the safe and secure delivery of your order. All items are shipped via FedEx or UPS, with insurance and a signature required upon receipt. This ensures that your package reaches you reliably and in pristine condition. To guarantee a secure delivery, we only ship to physical addresses associated with your payment processor. We kindly request that you provide a physical address for delivery, as FedEx and UPS do not deliver to P.O. Box addresses.
Do You Ship to APO/FPO Addresses?
At Dallas Designer Handbags, we proudly serve our valued military customers and offer shipping to APO/FPO addresses through USPS. We understand the importance of reaching our military personnel stationed overseas and ensuring they have access to our luxury items. Please note that shipping times to APO/FPO addresses may be longer than usual due to military mail handling procedures. We appreciate your patience and understanding as we strive to deliver your order safely and securely to your designated address.
Do You Ship Internationally?
We understand that customers from around the world are interested in purchasing our authentic luxury items. We do offer international shipping; however, it is important to note that we must comply with the customs regulations of each country. Unfortunately, certain regions in Africa, Latin America, Europe, Asia, or the Middle East may have strict laws regarding the export of luxury goods, which may restrict shipping to those areas.
What Is Your Return Policy?
We are dedicated to ensuring a smooth and satisfactory shopping experience for our clients. For detailed information about our return policy, please refer to our designated return policy page.
How Long Does it Take to Process Refunds?
We strive to make the return process simple and efficient for our customers. Once we receive and review the returned item, we typically process refunds within 2-3 business days. Unless the return is a result of our error, you will receive a refund that includes the original purchase price, applicable taxes, and any original shipping expenses. Our utmost priority is to ensure that every customer is satisfied with their purchases, and we will work diligently to resolve any issues that may arise.
Do You Offer Consignments?
We are delighted to provide our customers with the option to consign their luxury products with us. Our consignment services are designed to help you receive the best value for your items while ensuring a hassle-free transaction. For more information about our consignment services, please visit our dedicated consignment page.
Can I Sell You Something?
Absolutely! Dallas Designer Handbags is always interested in purchasing luxury designer handbags from private sellers. To request a quote for your item, please enter the relevant information on our "Sell Your Bags" page. We take pride in offering fair prices for authentic designer handbags that are in good condition. A quote will be provided to you as soon as possible, and we look forward to the opportunity to work with you.
